Support Facilities
DLS D-Level | Heidelberg I-Level | Third Party Approval
DLS has the capability to provide different levels
of support to meet individual customer needs.
As an Original Equipment Manufacturer, DLS has the
capability and authorization to provide Depot Level
(D-Level) support and services.
D-Level allows for troubleshooting and repair of
Shop Replaceable
Units (SRUs):
- • Isolation of unserviceable components within the SRU
- Replacement of components within the SRU
- Test and verification of SRU functionality
- Test and verification of LRU functionality
D-Level
support facilities are located in:
DLS East
(Wayne, New Jersey) and DLS West (Cedar
Rapids, Iowa)
DLS is expanding the capability of providing
support and services by establishing
Intermediate Level (I-Level) support
facilities around the globe.
I-Level allows for troubleshooting and
repair of Line Replaceable Units (LRUs):
- •Isolation of unserviceable SRUs
-
Repair of LRU by replacing unserviceable SRUs with units from spares inventory
-
Test and verification of repaired LRU functionality •
- Return of repaired LRUs to customer inventory
- Shipment of unserviceable SRUs to D-Level facility
Current
I-Level support facilities are located in:
Heidelberg,
Germany
Note:
I-Level repairs performed at the Heidelberg
facility will require formal third party
approval from the U.S. Department of State.
Click here for additional information
on the approval process.
Future
I-Level support facilities will be located
in:
- Australia
- Canada
-
Japan
- Saudi Arabia
- United Kingdom
Note: Support facilities not located in
MIDS member nations are only authorized to
repair that country’s terminals
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